Due to our company holidays over Christmas and New Year, as well as a currently high volume of inquiries, support response times may be longer than usual and there may be occasional delivery delays. We are working through all requests step by step and appreciate your patience. Thank you for your understanding.
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Why am I unable to track my shipment despite having a tracking number?

This can have various reasons.

Due to data transmission with our shipping service providers, it may take a few hours before you can track your shipment. Usually, you can track your order within 24 hours.

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